We are committed to making our website accessible to everyone, including those with disabilities. If you are having difficulty accessing any part of this website, you can contact us directly through the chat icon at the bottom of this page or by reaching out to us HERE. We welcome your suggestions and comments as we engage in ongoing efforts to improve the accessibility and usability of our website.

All 100x packages must be purchased online. VIP Experiences and Travel Packages will be available when the presale starts at 12pm local venue time on Tuesday, November 10th. 

Yes. There is a 6-ticket limit per person, per show across VIP Experiences and Travel Packages.

During the presale, you can purchase for up to 3 shows — a maximum of 18 tickets total (6 per show × 3 shows). The 3-show maximum applies to the presale only.

This limit is based on the total number of tickets, not the number of packages. So, for example, if you’re buying 2-person Travel Packages, that’s up to 3 packages per show (3 packages × 2 tickets = 6).

VIP Experiences are open to people of all ages! 

Travel Packages are open to all ages as well. Just note that whoever’s purchasing and checking in as the lead guest needs to meet the hotel’s minimum age requirement. Most hotels require the lead guest checking in to be 21+, but select hotels are 18+, so please check your specific package details before purchasing. Guests under the minimum age are welcome to stay in the room and enjoy the show.

VIP Experiences do not offer a payment plan and must be paid in full. 

Travel Packages have an optional payment plan to help break up the cost! If you opt into the payment plan at checkout, an initial 50% deposit will be charged upon purchasing the package, and the final 50% payment will automatically be charged on January 15th, 2027. 

The payment plan option must be selected during the checkout process and cannot be applied after an order has been submitted. 

Check out additional payment plan details in the Travel Package section below. 

If you need to request ADA accommodations for your hotel reservation or event experience, please reach out to us HERE with the following information as soon as possible:

• PURCHASER EMAIL –

• PURCHASER NAME –

• 100x ORDER # –

• PACKAGE NAME –

• # OF TICKETS IN ORDER –

• ADA REQUEST DETAILS –

Please be sure to include as much information when submitting your request so we can ensure you have proper accommodations. All ADA requests will be processed in the order they are received and dependent on availability.

Accessible seating accommodations will vary based on venue availability. Once your request is received, we will go over all available options.

All merchandise will be distributed at 100x check-in upon arrival and must be picked up at that time. 

We are unable to ship merchandise before or after the event. 

There is no onsite storage for guest merchandise. Guests will need to keep merchandise on their person, or leave it at their seat at their own discretion. 100x is not liable for any misplaced merchandise.

More information and further instructions including check-in location and schedule will be emailed to the purchaser, at the email used for purchase, 5-7 days before the event. These details may vary per show depending on the artist and venue schedules. 

100x is not responsible for failed / blocked / misdelivered / bounced email delivery.

Bag policies vary from venue to venue. Please check your local event venue’s website for more information on their bag policy.

No. Please see our Purchase Policy for additional details. 

All 100x packages are non-refundable and non-transferable. Please ensure whomever is completing the purchase is attending since transfers/modifications are fully disabled. 

Please refer to our Purchase Policy for complete details.

For additional inquiries, you can reach out by clicking the chat icon in the bottom right corner or contacting us HERE. We’re happy to assist!

The Pre-Show Lounge Make A Difference VIP Experience provides the opportunity to select either a Premium Reserved or General Admission (GA) ticket during checkout, pending availability. Be sure to review your selected ticket type before making your purchase! 

All Early Entry Make A Difference VIP Experiences include a GA Pit / Floor ticket. 

General Admission (GA) tickets allow entry to the event but do not include assigned seating. You may be directed to a specific area to sit or stand, but no individual seats are reserved. VIP Experiences include early entry, giving GA guests first access to the venue before the general public.

A Premium Reserved ticket is an assigned seat. During the purchase process, you will see the location of your Premium Reserved seat prior to completing your order.

No! Platinum tickets are not VIP tickets and do not include VIP amenities or access. 

Please be mindful when completing your purchase, and be sure to use the filter feature on the ticket provider’s website so you purchase the correct VIP Experience.

Once you purchase your ticket(s), they will be immediately available to view in your account on the venue’s ticketing platform, using the email associated with your purchase. The barcode itself won’t appear until closer to the show. Please note that all VIP Experiences are non-transferable.

VIP Experiences do not include parking. Please check the venue’s official website for parking information.

Every Travel Package includes tickets for 1 show night. Packages are sold as a 1-night hotel stay, with the option to add the night before your show at select hotels. Availability for the additional night varies by hotel and isn’t offered everywhere, so if it’s available for your stay, you’ll see it during the purchase process - along with your show night and hotel check-in/check-out dates.

All travel packages include one room for two or four guests. During the checkout process, you will have the option to select your preferred bed type, dependent on availability.

All tickets will be delivered digitally. In the weeks leading up to the event, you will receive an email from the venue’s official ticketing platform to claim your tickets. You will be required to use the same email address used to purchase your 100x package when accessing your tickets. Tickets may be presented digitally or printed prior to arrival. Please note that all travel packages are non-transferable.

If you need additional ticketing assistance before you arrive, please contact us HERE.

Break up the cost of any Travel Package by taking advantage of our 50/50 payment plan! Split up your purchase into two (2) equal payments: 50% deposit followed by 50% charged on January 15th, 2027. There is no fee to join the payment plan.

Only one credit card can be used to make the deposit payment and that card will be automatically charged for the second payment. 

Please note: The payment plan option must be selected during the checkout process and cannot be applied after an order has been submitted. 

Sure! Contact the 100x Hospitality Guest Services team HERE for assistance.

Yes. Simply log into your Make A Difference account HERE to update your payment method. 

That's ok, it happens, we got you. If you receive an email stating you missed the final payment, head HERE to update your payment method.

Easol will automatically attempt to process your past due payments when a new payment method is added. If your new card does not process successfully, we recommend contacting your financial institution to ensure the payment is not blocked. Please also notify our Guest Services team if you are attempting to complete a past due payment.  

Please note: Failure to complete the payment installment after the third attempt may be at risk of cancellation.

Yes! Our ticketing partner offers optional ticket protection insurance through XCover. This coverage will be available to add to your order during the checkout process.

For full instructions on how to make updates to your travel insurance, see HERE.

The waiting room is where you’ll wait for the Noah Kahan Travel Package presale to begin. When the presale opens, you’ll either go straight to the booking site or enter a queue if traffic is high.

If a queue is needed, everyone already in the waiting room will be assigned a random spot in line. Anyone who arrives after the presale begins will join the back of the line in the order they arrive.

100x adheres to the hotel’s standard check-in and check-out policies. Please refer to the hotel’s official website for the most up-to-date information.

Early check-in is not guaranteed. If you arrive early, bag storage may be available through the hotel.

100x Travel Packages do not include parking or cover parking expenses. To find details and rates for parking, please visit the individual hotel website.

We chose hotels that offer a comfortable, high-quality stay with convenient access to the venue. Exact distances vary by location, but all keep you close to the action. 

For the most accurate travel time and directions, we recommend searching your hotel and the venue in Google Maps or your preferred maps app once your hotel is confirmed.

A valid credit card is required at hotel check-in for incidental charges. Please refer to the hotel’s website for current incidental policies.

Travel Packages are sold as a 1-night stay, with the option to add the night before your show at select hotels. Where it’s available, you’ll see the additional night as an option during the purchase process.

Availability varies by hotel, so not every package will include the add-on.

If you wish to extend your stay further, additional nights can be booked directly with the hotel. After booking an additional night(s), please email our Guest Services team HERE with your reservation information and we’d be happy to submit a request to the hotel to link the reservations. 

• PURCHASER EMAIL –

• PURCHASER NAME –

• 100x ORDER # –

• PACKAGE NAME – 

• ADDITIONAL NIGHT HOTEL CONFIRMATION NUMBER –

Requests to connect separate reservations are subject to hotel availability and are not guaranteed. All requests must be submitted 2 months in advance to your check-in date.

Room upgrades are not available through 100x Hospitality. If you would like to upgrade your room type, we suggest that you contact the hotel directly to confirm availability and upgrade pricing. Guests are responsible for confirming all details and paying the hotel directly for all associated upgrade charges.

Please note: Your name will not be in the hotel’s reservation system until about 2-3 weeks of your event date, so you will need to wait until then to request an upgrade.

Hotel occupancy is based on the package sold - for two or four guests. We cannot allow additional people above the package occupancy to occupy the rooms.

Please contact us HERE after purchasing and we will do our best to put you next to, or as close as possible to, your friends. Connecting rooms are rare, but we will do our best. Please have both your and your friend’s order numbers with you when you submit your request. 

Please note: Proximity requests are subject to availability and are not guaranteed.

Hotel rooming lists are typically shared closer to check-in (often within 2-3 weeks of your event date). Please wait until the recommended timeframe before contacting the hotel directly.

Always reference that your reservation is part of your 100x travel package when speaking with the hotel.